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Communication Strategies

discuss the forms that face-saving took and the consequences they had for the successful management of the conflict.

Written Assignment
From the situations you have recalled in thinking about in the question below below , select one that is particularly memorable and in which face-saving was a prominent part of the conflict interaction. Then prepare an approximately 1,000-word analysis of the event, in which you discuss the forms that face-saving took and the consequences they had for the successful management of the conflict. Use the categories that appear in the question in conducting your analysis.
Question: In conflicts to which you have been a party, how many of the consequences that Folger, Poole, and Stutman summarize in Table 6.2 (p. 188) (a) decreased flexibility, (b) added issues to the conflict, (c) diverted attention from substantive matters, (d) moved the conflict toward impasse, (e) adoption by the parties of a win-lose orientation, and (f) drawing in of third parties did you or the other parties involved typically experience? Did any of these consequences, in retrospect, occur as a result of any of the forms of face-saving: (a) resisting unjust intimidation, (b) refusing to step back from a position, and (c) suppressing conflict issues that Folger et al. discuss on pp. 195-199 In those situations in which you experienced one or more of the consequences, what is your estimate of how successfully the conflicts in question were managed?
Expected Outcome
This assignment gives you the opportunity to reflect in a conscious manner on what can be a serious but possibly unnoticed problem in conflict interaction and a frequent source of the failure of the parties involved to manage their conflicts effectively. In doing so, you should be able to develop a better grasp of some of the subtleties that our desire to be seen by others in a particular way often can hinder our efforts to resolve differences and solve interpersonal problems.